FREQUENTLY ASKED QUESTIONS
Please remember to be safe when your little one is wearing her Sister Bow. Especially for 3 years & under, as could potentially be a choking hazard.
How long will it take my bows to ship?
Our current process time is 2-3 business days, and then your bows will be sent via Australia Post (or priority/overnight if you so choose). Once shipped, you should expect to receive them within 3-5 business days.
What happens if my bow comes apart?
All products are guaranteed 100%.
Please email firstname.lastname@example.org with any concerns.
Are my Velvet Sister Bow clips reversible?
Yes. All Velvet Sister Bows are made with removable and reversible alligator clips so you can place the bow on either side of your little girl’s head. Simply remove the clip, and re-insert in the opposite direction under the fabric.